Q: Are the bounce houses safe?
A: Absolutely! Our inflatables are constructed with quality and safety in mind. All units have ramp-steps for safe and easy entering and exiting and are made with non-toxic durable vinyl and mesh. They are very safe and enjoyable for children of all ages, provided all safety rules and guidelines, as outlined on the rental contract, are followed.
Q: Is supervision provided in the cost of the rental?
A: Each bounce house requires one supervisor. We require customers to read, understand, and sign a waiver stipulating all the safety rules and guidelines to be followed. Then you may provide your own adult supervision or we will gladly accommodate you with supervision for an additional fee if required. A safe party is a successful party!
Q: What type of area is needed to setup a bounce house?
A: Ideally, a flat surface preferably grass. The area must be clear of stones and sharp objects. They can also be setup on cement or in large indoor areas such as halls. The area size will depend on which inflatable you rent. Ask for dimensions when you call. There must be access to a 110-volt electrical outlet. If your party is in a park where there is no electricity, then we will provide a generator.
Q: How much space is needed to set- up the bounce house?
A: The space required for an inflatable can vary greatly. Our smallest units are approximately 13 x 13. The largest units require approximately 40 x 40. Per Inflatable regulations, you need a 3ft. buffer zone around the entire inflatable.
Q: Do you deliver and set up the units?
A: Yes. We will deliver and set up your bouncers at the time specified at no additional cost.
Q: How far in advance should I make my reservations?
A: Some customers have reserved our units sometimes months in advance, so the sooner the better! However, if you find yourself a few days before your event without any entertainment, call us and we will do our best to accommodate you. We strive to make your event a success.
Q: What is the refund policy?
A: Deposit refunds can only be given with a one-week notice of cancellation. Any deposits for cancellations due to inclement weather, with less than one week's notice, can be used towards a party at a later date.